Shipping & Returns

SHIPPING POLICY

We currently are only shipping orders within Canada and U.S.A. using Canada Post and USPS. Please allow 3 business days for order fulfillment. You will receive a tracking number for each order. If you have any questions regarding shipping or order fulfillment please send an email to info@eptoncandleco.com.

Return & Exchange Policy

We gladly accept returns and exchanges. The candle must be unlit and returned in the original condition in order to return or exchange. 
 

Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery

 

Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.